High quality city bus services are the backbone of urban transport systems. This request for expressions of interest (EOI) for city bus operations is based on a gross cost contracting model, in which the service provider procures, operates, and maintains the buses. The implementing agency provides compensation per kilometre operated. To maintain high quality standards, the implementing agency should monitor the system on a regular basis. Payments are subject to penalties based on any observed shortcomings in the quality of service.

The EOI has been prepared with an intention to identify the types of buses that are available in the market, allowing the implementing agency to hone the bus specifications in the subsequent request for proposals (RFP). The EOI should be customised per the size of the fleet to be procured and the types of buses required (e.g., mini-, midi- or regular sized buses).